Satisfied
By new car owner from Park Ridge | January 20, 2014


Great customer service both for the purchase of my hyundai and the scheduled maintenance. The email alerts are great!

Rating from new car owner

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5



 Red Carpet Treatment
 By Grateful Ford Retiree and Wife from Kankakee, Illinois | December 26, 2013


After rejecting all of the available used Mustang GT's available locally, my wife and I made the 1 1/2 hour drive to Wilkins Hyundai from rural Kankakee county, We wanted to check out a GT convertible they had listed on Cars.com. I had called ahead to confirm availability before making the long drive. Salesman Vito DiNella greeted us at the door. He showed us the car in the heated service area, since it was bitter cold outside. The car was cleaned, polished and detailed like new. We took a test drive and the Mustang drove as good as it looked. I must say, that having worked 41 years for the Ford Motor Company, I was impressed by the the whole experience. We negotiated an excellent deal, and the staff never hurried us even though it took us an hour past closing time. The salesman, Vito DiNella, called us on the next business day to see that we were completely satisfied. We would gladly make the three hour round trip again if they had a vehicle in inventory that we need or want


Rating from Grateful Ford Retiree and Wife

 Overall: 5
Customer Service: 5 out of 5
Buying Process: 4 out of 5
Quality of Repair: N/A
Overall Facilities: 4 out of 5